Skip to main content

A Little Book For Students of Business and Experienced Managers

Kenneth Blanchard wrote a very small book called "Leadership and the One Minute Manager". Have you ever read it?

If you are a student of business (Undergrad or graduate level) or if you are a manager of one to several thousands personnel, then you MUST read it. If you are a manger with years of experience and you are reading this blog then I bet you need to read "Leadership and the One Minute Manager" more than anybody else out there. Actually start reading it today before destroying your team and loosing your key people and your face again ;)



And here is the Link to Kenneth Blanchard website, you may find lots of other good stuff there.


Now here is a very short summery of what he and his co-authors talk about:

They talk about Situational Leadership, Your leadership style should be different with different people and respecting to their competence and commitment on certain task. In simple and more philosophical word: Different Strokes for Different Folks. (Competence is a function of knowledge and skills, Commitment is a combination of confidence and motivation)

You need to stop your "seagull Management" - You need to stop flying in, make a lot of noise, dump on everyone, and then fly out and think you have done your management duty!

Read the book and learn when and where and How to Direct, Coach, Support and Delegate.

If you direct or coach one of your high performers, he/she will leave you or will loose his/her motivation and in return his/her performance will go down and You are out of business.

Great leaders and managers know these by heart. They delegate technical tasks to their great engineer but coach her on budgeting! And if she is good with budgeting too, then they leave her alone to do what she dose the best!

Leadership Style is how you behave when you are trying to INFLUENCE THE PERFORMANCE OF SOME ONE ELSE. If your purpose is to improve the performance of your people and not reducing their performance then tailor your leadership style!

As "Leadership and the One Minute Manager" says: Everyone has a peak performance potential, you just need to know where they are coming from and meet them there.

Directing is for people who lack competence but are enthusiastic and committed. They need direction and supervision to get them started.

Coaching is for people who have some competence but lack commitment . They need direction and supervision because they're still relatively inexperienced. They also need support and praise to build their self-steam, and involvement is decision-making to restore their commitment.

Supporting is for people who have competence but lack confidence or motivation. They do not need much direction because of their skills, but support is necessary to bolster their confidence and motivation.

Delegating is for people who have both competence and commitment. They are able and wiling to work on a project by themselves with little supervision or support.

I do not want to summarize the whole book here, So I write the last paragraph and then you go and buy it and read it 100 times and practice it 1,000,000 times;

... Just remember that leaders need to do what the people they supervise can not do for themselves at the present moment...

Thank you to Kenneth Blanchard and his coauthors for their intelligent writings.







Comments

Popular posts from this blog

Moving from Basic DAD Scrum Based LifeCycle to Continues Delivery (Kanban Based) Lifecycle

I was thinking what the title of this blog post could be, I had couple of options to select from and decided to use a title that uses Disciplined Agile (DA 2.0) Lifecycle. Other options for titles were: Moving From Scrum to Kanban From High Performing Scrum Teams to Hyper Performing Kanban  The bottom line is that at some point you may want to move away from Time boxes to a flow of work and service oriented teams and improve performance and throughput without massive and sudden organisational change.  As always, I only share my experience and this may not apply to all situations, context is important.  Another reason that I selected “Moving from Basic DAD Scrum Based LifeCycle to Continues Delivery (Kanban Based) Lifecycle” as the title, was that for many it is a question mark how to navigate through DAD life cycles. and I think this blog post could be one of the ways to navigate.  Context: A Delivery Team started with Type A Scrum with 2 weeks Sprints. After a while,

Stay Fitter

1st edition of Fit for Purpose: How Modern Businesses Find, Satisfy, and Keep Customers from David J Anderson and Alexei Zheglov was published in Nov 2017. They wrote the first edition in 7 weeks during summer 2017. I had a chance to provide feedback to them as they were writing and editing their chapters. The book basically talks about what a product and service is made up of, how customers measure the product or service and what metrics company managers must apply at different levels to be always fit for customer purpose (the Why's of the customer). If I want to summarise the book in one statement, it would be like: Align your business to how your customers measure your product and service. When I was reading the chapters, four guys came to my mind: Peter Drucker, Jack Trout, Eliyahu M. Goldratt and Clayton Christenson. The book reminded me of Peter Drucker; because he once made a profound observation that has been forgotten by many, his observation goes like this: "B

Escalate, Escalate, Escalate!

What is escalation at organizations? Is it a way to solve problems? Is it a way to report things? Is it a way to put more pressure? Is it a CYA technique? What is it? How do you use it at your organization? How other colleagues of yours use escalation? Really, think about it and observe. At IT service companies, leadership measures the performance of IT Help Desk by number of escalated work items over a period of time. The less escalation the better . The reasons are simple: It is cheaper for companies if an IT Help Desk Specialist resolves an issue than an experienced technical specialist at one or two level higher. This is simple math, one gets $X and the other get $X*2 And when client gets result fast, he/she will be happier. So, less escalation equals happier client in IT Services. Client raise an issue, IT Help Desk Specialist resolve it, BOOM, Next! At organizations, It is amazing (sadly) to see how much lower level managers escalate problems, that they and thei