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Showing posts from May, 2014

System Improvement Future Reality Tree

System Improvement results from three equally important and mutually dependent factors: Effective methodsthe potential to apply themthe self-discipline to act using the methods Two of these three factors in turn, depend on: Our knowledge about our systemAuthority (including resources) to do something about itMotivation to improveWillingness to accept accountability for action

Ref Book: H. William Dettmer, 2007, The Logical Thinking Process : A system approach to complex problem solving, 2nd Edition, Amer Society for Quality